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We're an authorized reseller signed with multiple licensed payment partners across the UAE — not a single in-house processor. That means we compare rates and terms across our network and match you to the partner and setup that actually fits your business, then stay on as your single point of contact from application through go-live.

Individual partner names are withheld under contractual confidentiality agreements — this is standard across the reseller model. Once you're onboarding, your relationship manager will confirm exactly which licensed partner your setup runs through.

Depending on the partner and setup, you can accept Visa, Mastercard, and American Express cards, Apple Pay, Google Pay, and Samsung Pay, QR payments, and softPOS — all through one integration. We'll confirm exactly what's supported for your chosen setup during onboarding.

Most businesses are live in 4 to 10 business days, depending on which partner and product fits your business. Simple payment link or hosted checkout setups can be faster; POS hardware and custom API integrations may take closer to the higher end of that range.

Yes. Our partner network provides sandbox access with test cards and simulated responses so your developers can integrate and test the full payment flow before anything goes live with real transactions.

Settlement timing depends on the partner: some settle the next business day, others run on a standard cycle. We'll match you to a partner based on what your cash flow needs, and your relationship manager will confirm the exact settlement schedule before you sign up.

Because we compare pricing across multiple licensed partners, we're able to offer some of the best processing rates available in the market — with no inflated markups added on top. Your exact rate depends on your volume, average transaction size, and business type, and we'll walk you through the full pricing breakdown before you commit to anything.

Yes. Our partner network processes through PCI DSS and ISO/IEC 27001 certified infrastructure, with encrypted transmission, tokenization of card data, and fraud monitoring on every transaction. You never need to store card data yourself.

Refunds are processed back to the original payment method through your merchant dashboard. If a customer disputes a transaction with their bank (a chargeback), you'll be notified and given a window to submit proof of delivery or service — your relationship manager will guide you through the process rather than leaving you to handle it alone.

Multi-currency processing is available through select partners in our network, so you can accept international cards and settle in the currency that works best for your business. Let us know your requirements and we'll match you to a partner that supports it.

You keep the same dedicated relationship manager from application through go-live and beyond — a real person, not a ticket queue — backed by ongoing local support for any technical or account questions that come up.